Privacy Policy at Sunward Group Limited
Who we are
We are:
Sunward Group Limited cob Sunward Hobbies®
Unit 39 – 1200 Aerowood Dr
Mississauga, ON
L4W 2S7
HST 806136586RT0002
What personal data we collect and why we collect it
We collect name, address, phone number, email address, IP addresses when orders are placed online.
We do not collect any data concerning health matters.
This data is collected to process orders, ship orders, and communicate with clients.
Other plugins or services used by Sunward will collect data. Please check their terms of service for information.
Comments
Comments submitted by clients will have the IP address logged.
Media
All files and images uploaded by clients are usually publicly accessible.
Contact forms
Sunward does not use a contact form.
Cookies
Sunward does not use cookies. However WordPress, Woocommerce, and third parties may use them. Please check their terms of service for information.
Analytics
We use Google, Klaviyo, Judge.me, Metorik, Beans, AdBeacon, for analytics, reviews, tracking, and rewards programs. Please check their terms of service for information.
Who we share your data with
We do not share data with other companies but other providers may do so. Please check their terms of service for information.
How long we retain your data
We retain data as long as long as providers store this data. Please check their terms of service for information.
Some data is required to be kept for a minimum of 7 years. This is in relation to tax collection and payments.
What rights you have over your data
Clients may seek to delete this data unless prohibited by tax authorities. Data on backup systems may not be deleted immediately.
Data Deletion
Users may email Sunward to request their data be deleted. The email is on our contact page:
Sunward Hobbies Contact US page
Where we send your data
We do not collect data from the European Union through this website.
Contact information
In this section you should provide a contact method for privacy-specific concerns please use our main contact email located on our contact page:
Sunward Hobbies Contact US page
Additional information
Marking any correspondence “Private” and /or “Confidential” may not ensure the handling of said correspondence as such.
Some links in this site may lead to other sites not covered by this Privacy Policy or controlled by Sunward. Please check their terms of service for information.
This policy is subject to change without notice.
Any and all information and or requests for illegal, dangerous end use, or criminal end use may be forwarded to appropriate authorities without notice
How we protect your data
We protect data through the use of anti-virus software, DOS attack systems, and IP limiting. Where needed two factor authentication is used.
What data breach procedures we have in place
Servers have IP and attack protection. Backup are maintained.
We provide anti-virus software for our off site computers.
What third parties we receive data from
Third parties may collect data on their own. Please check their terms of service for information.
What automated decision making and/or profiling we do with user data
Third parties may collect data for automated decision. Please check their terms of service for information.
Industry regulatory disclosure requirements
Data related to high power motors purchases is kept indefinitely.
Data related to Business clients is kept indefinitely as required by tax laws.
E.&O.E.
French